July 5, 2018

I had the pleasure to work with Blake yesterday. Was very happy with the way I was treated and they negotiated like professionals. Usually you leave a place and wonder if you got a good deal. I know I got a GREAT deal. Only negative is that the dealer puts on some options that are not included in the price advertised. Would absolutely recommend this dealer to friends and Family

June 26, 2018

Extremely happy with everything from start to finish. Thank you Lori and Tony for everything you did to get me the truck I wanted. Best dealership I have ever been to or purchased from.

Business Owner replied on June 27, 2018:

Chris, we're so glad that you had a great experience here at Summerville Ford! Thank you for taking the time to leave us this feedback!

June 22, 2018

I have bought 5 cars from Elvis...I am always treated with respect and leave completely satisfied. If I have any issues afterwards, he will do his best to resolve them. Great place to buy a vehicle...will never go anywhere else!

Business Owner replied on June 22, 2018:

Thank you for taking the time to review our store. I am glad to hear that we will be your top choice when it comes to car shopping and service! We look forward to welcoming you back soon!

June 20, 2018

Very friendly & helpful staff

Business Owner replied on June 20, 2018:

Sarah, we're so glad that you had a great experience here at Summerville Ford! Thank you for taking the time to leave us this feedback!

June 20, 2018

The staff at Summerville Ford isn’t just there to sell you a car. They are there to ensure you are taken care of from start to finish. If you are looking for a stress-free car buying experience, this is the place to go. Thomas Johnson and sales manager extraordinaire Elvis exceeded my expectations. Professional, courteous, and trustworthy. Thanks for your help, guys!

Business Owner replied on June 20, 2018:

Hello, Vidonne. Thanks for giving us a great review! We really appreciate your nice comments about our dealership, and we look forward to your next visit! Thanks again, and have a great day.

June 18, 2018

I brought my car back for follow up after an oil change, Summerville Ford did an excellent job taking care of me and ensuring I was a satisfied customer! My trunk lid needed a new motor which they promptly repair! Special thanks to David Sanders for ensuring I had the best customer experience!

Business Owner replied on June 19, 2018:

Debbie, we really appreciate your positive feedback! Thank you for taking the time to leave us this review. We hope that you will come back and see us again soon!

May 31, 2018

I've had a wonderful experience with their service department. I recently noticed something that wasn't normal for my vehicle to be doing during operation. I brought it into the service department and met with David (Service Manager). He oversaw the process and stayed in contact with me throughout! The technician Christian performed an amazing warranty repair and the vehicle is operating normally once again. The process was very smooth and they kept me up to date on the process. I would highly recommend these guys to anyone! I've been in the vehicle industry for quite a while and these guys are top notch! Thanks David and Christian once again!

Business Owner replied on June 8, 2018:

David, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2018

We had been visiting the service department for service on my wife’s car since sometime last year. Saturday we bought a car. I was told that if I came in, it would be the best car buying experience I had ever had - I was not misled.

May 26, 2018

FAST, CURTIOUS SERVICE

May 26, 2018

Summerville Ford is great ! I went there and checked out a wonderful car. Always upfront and honest, and they definitely work with you. Also very nice atmosphere, great environment !

May 18, 2018

I was looking for a new vehicle and after much research, I decided on Summerville Ford. I had already sought out info through numerous methods to try and narrow my search down. After initially contacting the Internet Department, specifically Lori Willis, where she sent me several vehicle prices with what I wanted. Upon arriving at Summerville Ford just to look around, a salesman, Mark Presswood, came and initially assisted me. I knew Lori was not working that day, but Mark assured me that was not a problem. Mark and I drove several F-150 trucks and I decided to take it overnight to test drive further. The vehicle did not meet my needs and I returned it to Summerville Ford, no problems at all. I met with Lori and we discussed the Explorer, as I currently own an Expedition, and didn't want all that room, so we test drove several and I settled on one that I wanted to test drive further that night; which was not a problem. The sales Manager Elvis Hayes assisted me in test driving each vehicle overnight. He made things flow very smoothly with coordination with Lori. I brought the Explorer back, much happier, but decided to test drive an Expedition anyways. After test driving that vehicle, i knew the Explorer was the right choice. Lori, Elvis and Teresa Fletcher crunched numbers and I was very satisfied with what was being offered and I accepted the offer. Financing was exceptionally smooth with Jerry Paige, a fellow James Islander and brother Veteran, handling everything. Easy explanations and the complete deal was sealed. My new Explorer was detailed out, everything explained and I'm a happy camper.